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Bridging the Gap - Social Workers in Primary Care Conference & AGM

  • Ashling Hotel, Parkgate Street
  • 9am - 4pm
  • 12 Sep 2014

Price €15 members, students and unemployed / €25 non-members

Supporting service users to bridge the gap that can occur between self, primary and secondary care




Price includes refreshments and lunch. 

This year’s conference will consider the crucial role that social workers in primary care have in supporting service users to bridge the gap that can occur between self, primary and secondary care. In considering the PCSWer’s role as a conduit to other services, the conference will consider how the PCSWer carries out his/her role in the context of limited resources and a growing focus on evidence informed practice. The methods of groupwork and community development will be explored as valuable social work methods to support capacity building within communities. 

4 CPD points have been awarded for this event


Bridging the Gap - Social Work in Primary Care





Registration, tea & coffee


Opening address


Bridging the Gap through Community Development

Gavin Mulhall


Self Neglect: Research to Practice

Dr Mary Rose Day


Coffee break


Bridging the Gap for Carers

Anne O'Loughlin








Home and Hoarding: Toward an Understanding of the Phenomenon of Hoarding

John O’ Connor



Workshop 1: Groupwork: setting up groups & facilitation skills

Frank Mulville

Workshop 2: Communicating with people who have communication challenges

Aine Lawlor & Mareta Mullane

Workshop 3: Risk Management

Edwina Dunne, Assistant National Director, HSE Quality and Patient Safety, Rosemary Grey on Controls Assurance Statements and Roger Clarke on Risk management


Summary and Ways Forward


Close conference


Speaker Biographies

Roger Clarke joined the QPS Division National Primary Care in June 2014 prior to which he was working in the Regional QPS Office HSE West for 2 years.  Prior to joining QPS Mr. Clarke worked in the acute sector where he was project manager for the National Integrated Medical Imaging System (NIMIS) and also worked in Finance.  Roger holds both a higher diploma (NUIG) & specialist diploma (UL) in Quality Management & also a Bachelor of Commerce from NUIG


Edwina Dunne, Assistant National Director, Quality Patient Safety Division. Director of Quality Patient Safety Audit (QPSA)

Edwina’s role in QPSD is as lead for assurance stream and Director of QPSA. She  established  QPSA in 2010 as an assurance function for Clinical and Social Services equal to internal audit for financial and HR services. Responsibility also include Radiation protection and facilitating the development of the corporate risk register. Prior to this post she was the first Head of Quality and Risk in the HSE, appointed in May 2006. Edwina has just completed (June 2014) a Doctorate thesis “Creating a community of Inquiry in a Healthcare Organisation” 


Dr Mary Rose Day is a registered nurse, midwife, and public health nurse and an honours graduate from the School of Nursing and Midwifery in UCC. She holds a diploma in management, postgraduate degree in Public Health Nursing, Masters in Social Service Administration and a Doctorate in Nursing in the area of self-neglect. She is a College Lecturer and teaches across postgraduate (Public Health Nursing/Nursing in the Community & Gerontological Nursing) and undergraduate programmes with particular focus on public health nursing, older adults and management. She is involved in postgraduate interdisciplinary training on elder abuse and self-neglect in partnership with the School of Social Work in UCC and the Senior Case Worker from the HSE.  Mary Rose has held a range of nursing and management posts in both acute and community settings. 

Her areas of expertise include self-neglect, adults and older people, life story work, family carers and community nursing. She has publications in both peer reviewed and non-peer reviewed journals and co-authored book chapters. Mary Rose is co-ordinating the Ageing Research Cluster strand of the Institute for Social Sciences in the 21st Century (ISS21) since April 2014.  At a national level she makes a contribution to the development and enhancement of public health nursing through the Institute of Community Health Nursing (ICHN). She is a member of the ICHN Research implementation group working with academic and clinical nurse leaders nationally in supporting and facilitating evidence based practice and public health nursing. She is also a member of the Institute of Community Health Nursing (ICHN) and the Association of Gerontolgical Nursing.


Rosemary Grey graduated from Maynooth University with a Bachelor of Arts in Economics and German in 1988, then obtaining a qualification as a Professional Accountant in 1992. Since then, she has worked in several accountancy firms up to 1994 when she joined the Office of the Comptroller and Auditor General and then onto the HSE in 2001. She has worked as a financial and management accountant up to 2009 before taking on her current post of Financial Governance General Manager in the Finance Division.


Áine Lawlor is a Community Speech and Language Therapist with the HSE. She has worked with both adults and children with a range of communication difficulties. More recently, she has been involved in projects aiming to increased access for people with communication difficulties.  This has involved a mixture of training for staff, both in the HSE and locally in the community, about ways to modify communication during interactions. 


Mareta Mullane is a Speech and Language Therapist currently working in Community Adult Services with the HSE. She has experience of working with both adults and children with a range of communication difficulties arising from various developmental, acquired, and progressive conditions. She currently provides support to adults with acquired or progressive conditions presenting with communication difficulties through a variety of individual and group intervention. She also has a role in provision of training for family, carers, staff, and people in community support services to inform them of ways to facilitate communication and support conversation with people with communication difficulties.


Gavin Mulhall graduated from UCD Masters of Social Science (Social Work) in 2003. Since then, he has worked in Dublin South West in settings that include child protection and welfare, community development and housing. Gavin has previously been a member of the IASW Social Workers in Children and Families Special interest Group and acted as membership officer for the IASW executive (now board of directors). He has also lectured on community development to Social Work students in NUI Galway and UCD. He currently works in the housing welfare section of South Dublin County Council.


Frank Mulville has worked in Social Work, Social/Child Care, and Youth Services for over thirty years. He trained in Child Care in Kilkenny and in Social Work in Croydon, England having worked as worker and manager in various organisations. Since 1995 he has been working as facilitator, trainer, lecturer, and external supervisor. Group work forms a core part of his work, working directly as a group worker, and in training and teaching on the subject in Social Work, Addiction Studies and Youth And Community Work courses.


John O' Connor is an Assistant Professor in the Schools of Psychology and Medicine in Trinity College Dublin. John has training in clinical psychology and psychoanalytic psychotherapy and his clinical, consultative and supervisory work is mainly psychoanalytic/psychodynamic in orientation. John retired from his role as principal clinical psychologist (specialist) in adult mental health in 2011, but maintains a strong interest in how we respond to human suffering. He is currently Course Director of the MPhil in Psychoanalytic Studies at Trinity College Dublin, as well as Course Director of the MSc in Psychoanalytic Psychotherapy in the Department of Psychiatry in the same college.  He is a member of the training committee of the Irish Institute for Psychoanalytic Psychotherapy and of the training committee of the Doctoral Programme in Clinical Psychology at Trinity. Among his clinical and research interests are the following: Meaning in obsessions and compulsions; The dynamics of hoarding; The experience of space and place; Borderline personality states; Suicide; Depression; Mania; Psychosomatic states; Interpersonal dynamics in groups and organisations; Psychoanalytic and psychodynamic interventions; Professional training in psychotherapy; Dynamics of supervision in clinical practice; False self developments; The functions of fantasy'. 


Anne O’Loughlin is Principal Social Worker at the National Rehabilitation Hospital in Dublin. She completed her Social Work Training at University College Dublin and has over 30 years experience in a variety of Social Work settings both in Ireland and abroad. She has worked for 18 years in Paediatric and Adult Acquired Brain Injury services in both acute and rehabilitation settings. Anne was a member of the Government committee which developed the National Neuro Rehabilitation Strategy and has been involved in the Brain Injury Advocacy Association for many years. Anne is also involved in running carer training programmes in the NRH. Anne lectures part-time on the Masters in Social Work Programme at UCD.

Hotel parking is available for those attending the conference at a maximum rate of €12 per day.


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